Pricing
Plans sized to how busy your phone gets.
Each plan includes a set number of answered calls a month. Past that, extra time is billed by the minute.
- Available now
Busy Shop
$297/ month
- 100 answered calls a month
- Overflow and after-hours coverage
- Email summary and transcript for every call
- Tow calls sent to your tow number
- $0.75 a minute past 100 calls
- Coming soon
Custom integrations
$497/ month
- A custom connection to your shop software
- Appointments go straight onto your schedule
- Everything in the Busy Shop Plan
In every plan
- Anna answers the calls you forward to her: overflow, after hours, or all of them
- Your shop’s name and greeting on every call
- She speaks English and Spanish, so Spanish-speaking callers are taken care of too
- She takes the caller’s name, number, vehicle, the concern and when they’d like to come in
- She takes a message when that’s what the caller wants
- Tow calls forwarded to the tow number you choose
- An email summary and the full transcript of every call
- No price quotes and no diagnoses over the phone
- Setup in plain English, and a real person to call when something is off
Coming soon: booking straight into your shop software, and text confirmations.
Going over
Busy month? Anna keeps answering.
Calls past your plan’s monthly allowance are billed by the minute, at the rate on your plan card.
Terms
Straight terms
- 13-month agreement, billed monthly.
- Pay by business checking (preferred) or card.
- Card and bank details go straight to our payment processor, never to our servers.
Questions
Pricing questions
Which plan should I pick?
Start with Busy Shop. It is the plan you can sign up for today. Custom integrations, which connects Anna to your shop software, is coming soon. Talk to us if you want it.
What happens if I go past my calls?
Anna keeps answering. Extra time is billed by the minute, at the rate on your plan.
Do I need a new phone number?
No. You keep your number and forward it to Anna, either only when nobody picks up or all the time. Setup walks you through it.
When does Anna start answering?
After a short setup. You tell Anna about your shop, we set her up, and you turn on call forwarding with your phone company. We walk you through it.
Does Anna book into Mitchell1 or my shop software?
Not yet. Every call reaches you as an email with a summary and the transcript, and you add the appointment the way you do now. A direct connection is coming with our Custom integrations plan.
Ready when you are.
Sign up and tell Anna about your shop. After a short setup, she’s answering your calls.